top of page
This site was designed with the
.com
website builder. Create your website today.Start Now

RESUME

Professional ​

Info​​
 

I am an Instructional Designer/Curriculum Developer with 20+ years of successful work experience regarding adult curriculum design (WBT & ILT), eLearning module development, as well as in-class and virtual training delivery in the corporate, academic and private sectors. I am extremely proficient at learning and applying new skills and technologies. I have supported users at all organizational levels, both in-office and remotely, personalizing methodologies to the needs of the audience in order to ensure success regarding the business. 

Skills & Expertise

eLearning Module Development

Video & Simulation Development

Audio Recording & Editing

Storyboards, Templates & Assessments

Gamification & Infotainment

Synchronous & Asynchronous Online Facilitation

ILT Course Development
Digital Learning Resource Assessment

Information Design & Presentation Assessment

Software, Apps & LMS Platforms

Work​

Experience​
 

Click to download

my text résumé.

​

​

Click to download

my visual résumé.

​

​

Adobe Captivate

Adobe Photoshop & Illustrator

Adobe Audition

Adobe Dreamweaver & HTML

Articulate Storyline & Studio

Camtasia

Audacity

Speechelo (Text to Speech app)

MS Viseo

JAWS Reader Softwate

Sharepoint

SumTotal, Successfactors, ​Cornerstone, TEDs,
   Brightspace, BBoard & eCollege LMS platforms

 

2010 - present

Neil Hoosier & Associates                                                                                                                                                                                       Instructional Designer III​

​2018 to 2021

​

Responsible for designing, developing, and delivering continuing education eLearning modules for the Center for Medicare and Medicaid (CMS) so the Medicare Administrator Contractors (MACs) may update and renew their CMS certification.

  • Developed training, education and outreach content for various settings to include: instructor, live webinar/virtual classroom, interactive, and learner-driven web-based software (CBT).
     

  • Designed interactive and engaging material to meet all learning objectives while applying instructional design and adult learning principles.
     

  • Communicated design decisions and strategies (e.g. design documents, learning assessments,  and training approaches, etc.) to key partners and the business to ensure learning effectiveness.
     

  • Ensured the instructional integrity of course development projects through systematic design and clear writing of scripts, narratives, and storyboards.
     

  • Researched, solved and documented numerous issues regarding Captivate.
     

  • Developed and maintained graphical training content, work plans and timelines for design and development of learning curriculum and individual courses/modules for all courses.
     

  • Assisted in the development of an overall education plan that addresses the training, education and outreach required by the customer.

2010 - present

XO Communications, Herndon, VA (a Verizon Company)                                                                                                                                         Curriculum Designer III​

​2013 to 2017

​

Designed, developed and launched both technical and soft skill interactive eLearning modules for over 3500 employees, including reference guides and job aids.  Cost savings regarding on-ground classes versus online modules was over $120,000.

  • Designed and developed interactive eLearning modules that includes the visual, audio, and kinetic elements which are customized to the target audience regarding specific telecommunication products and services.
     

  • Created web-based training courses regarding operations, sales methodologies, ethics, benefit offerings, new contractor orientation, policies & procedures, mentoring, and performance tracking applications.
     

  • Generated new static and dynamic imagery elements and edited existing graphics in order to customize the visual experience for specific modules.
     

Bell Helicopter/Textron Co, Hurst TX                                                                                  Senior Instructional Designer - Business System Modernization (BSM)​

2010 to 2012

​

Created, developed and deployed interactive web-based training modules in order to replace the legacy systems with new ERP applications for over 30,000 union and non-union employees.  Efficiency and on-time delivery improved approximately 65%.

  • Created, developed and deployed interactive web-based training modules and collaborate with team members regarding digital learning resource efforts relative to the $280M ERP implementation regarding:  ENOVIA, CAMS (Visiprise), Kronos, and SAP for over 11,000 end users. ​

  • Researched and compiled information and data in order to incorporate said information into numerous courses including but not limited to:  Basic Navigation, ECC, CRM, WM, iMRO and customer portals.  Quick Reference Guides and Job Aids were also included.

Bell Helicopter/Textron Co, Hurst TX                                                                                                               Training Lead - Business System Modernization (BSM)​

2007 to 2010

  • ​Managed a 27-course curriculum for over 3,800 end users, including course outlines, process flows, work instructions, OTJ scenarios, role mapping and gap analysis, student guides, quick reference cards, classroom logistics, and functional demonstrations and interactive exercises for a large-scale ERP CAMS implementation effort.

Bell Helicopter/Textron Co, Hurst TX                                                                                Training Engineer:  (Instructional Designer) - Product Design Manufacturing (PDM)​

​2006 to 2007

  • Performed and conceptualized quality assurance reviews regarding the compilation, uploading, and deployment of CBT eLearning modules relative to the PDM Management Training, including developing instructor-led course reviews for the engineers and designers regarding the implementation of the ENOVIA software.

Bell Helicopter/Textron Co, Hurst TX                                            Instructional Designer II:  (CAI, ICW, and Standalone (Media-Distance Learning) - US 101 Project​

​2006 to 2007

  • Created and developed helicopter system academic courseware for the HMX-1 (Marine Corps) pilots, crew chiefs and maintainers regarding the US 101 Presidential Helicopter Program to ensure the safety of the Commander in Chief.

Art Institute of Pittsburgh:  Online Division                                                                                                                             Adjunct Instructor:  (Web-Based\Online Facilitator)​

​2005 - 2018

  • Contracted to facilitate the following online courses using the latest version of Adobe software:

​   Design & Typography (InDesign and Illustrator)                   Fundamentals of Web Design (HTML, FTP)      Screen Design & Graphics *(Photoshop & Illustrator)

   Digital Image Manipulation (Photoshop and Illustrator)        Color Theory and Design (Photoshop)               Information Design (MS Suite)

ITT Technical Institute - Arlington, TX       09/2004 - 06/2006                                                                  Adjunct Instructor:  (Computer-Based and Instructor-Lead Training​

​ITT Technical Institute - Monroeville, PA   12/2003 - 06/2006                                                                                    IT Multi-Media Computer-Aided Design [CAD] curriculum​

  • ​Contracted to facilitate the following courses:​

   Multi-Media Capstone (facilitated compilation of e-Learning)            Digital Information Management (Photoshop) )

           Interactive CD, Website Design, and DVD project                     Basic Design Theory & Methodology (Illustrator)

   Visual Design Theory (Photoshop & Illustrator)

PPG Industries, Inc., Pittsburgh, PA                                                                                 e-Learning Training Module Developer (Web-Based and Computer-Based Training)​

​2001 to 2003

  • Researched, developed and created the e-Learning Modules for PPG’s Global Safety and Health Division.  PPG’s e-Learning Module training programs are uploaded to a Learning Management System (LMS), which resides on their Intranet. ​

  • Reviewed, critiqued, revised, and designed e-Learning modules for PPG’s Law and Litigation Division.

Westinghouse Electric Co, Monroeville, PA                                                                                                 Technical Publishing Specialist Level IV (Computer-Based Training)​

1981 to 2000

  • Created, designed, developed, and revised training presentations, as well as on-line hypertext applications and web-publishing projects for internal and external customer use. 

  • Provided expert leadership in publishing of technical and non-technical publications in support of product deliverables, including, but not limited to, proposals, manuals, forms, databases, templates, as well as the design and creation of assessments, evaluations, and instructional / informative correspondence.  

  • Actively interfaced with customers, analyzed their on-line publication needs, defined alternatives, and recommended the most cost-effective means of supporting all phases of complex publishing projects. 

  • Assisted in the training of Technical and Online Publishing personnel in technical publishing applications, formats work procedures, equipment operations, and in the effective use of software features of specific customer projects, including both domestic and international specifications. 

  • Implemented advanced features of Electronic Document Management System for creation, editing, approval, delivery, and archiving of technical documents, including tables, charts, and equations.

Education
Master of Science       2003

​Duquesne University; Pittsburgh, PA

Instructional Design Certification  2003
​Duquesne University; Pittsburgh, PA

​M.S. in Instructional Design Technology

GPA:  3.87

Multi-Media Certification                 1998
Duquesne University; Pittsburgh, PA

​B.S. in Computer Technology/Multi Media

GPA in Major:  3.76

Bachelor of Science    2001

​Duquesne University; Pittsburgh, PA

​

LMS Certifications  

​Socrates Learning Platform                                                 2004​

eCollege Learning Platform                                                         2007

Certifications
bottom of page